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Senior Care FAQs

When it comes to senior care FAQs, we understand. In fact, we get it all the time. How else would a senior care faq make the list if we didn’t get it frequently?

What matters most is this: we will always work to give you an understanding, no matter what kind of senior care FAQ you might have. We  know families have many questions as they begin to consider senior living arrangements and care options. We’re here to help!

Below are some of our more frequently asked questions, and if you don’t see the information you need, we’re a phone call or an email away! Let our experienced staff help you find the answers you need.

Assisted living communities and nursing homes provide different types of care. If you need assistance with some of your daily activities such as personal hygiene, cooking, cleaning, taking medications appropriately, or driving, then an assisted living setting may be perfect for you. The assisted living community can provide help for these types of activities while promoting resident independence as much as possible.

Nursing home placement is best for those whose medical conditions are unstable or who are fragile with acuity requiring constant medical intervention or supervision by a nurse 24 hours a day.

The Springs at Simpsonville offers several options for senior living, from independent living residences to a secure neighborhood for those with memory challenges or dementia. Residents are able to “age in place” at The Springs as their care needs may change.

The independent living option allows residents to have the benefits of a safe and secure home environment while enjoying an independent lifestyle.

Our assisted living residence provides a higher level of personal care for those who may need help with some of their daily activities such as bathing, dressing, grooming, taking medications, eating, housekeeping, and laundry. The Springs staff is dedicated to providing assistance when needed while allowing residents to maintain as much self-reliance and dignity as possible.

When residents are experiencing memory impairments such as dementia or Alzheimer’s disease, the secure memory care neighborhood at The Springs may be the perfect solution. We maintain a small, cozy environment for residents with memory impairments and train our staff in the art of connecting with our residents and using appropriate prompts and cues to enhance their care. The staff-to-resident ratio is higher than in our assisted living community because residents with dementia require greater staff assistance and engagement.

The Springs also offers temporary respite care in our assisted living community for those who need help while recovering from a hospital or rehab stay or who need a safe community setting while family caregivers are away.

Our staff are here to help you with understanding the differences in care, and they want to make any transition as easy as possible. From talking with families about a resident’s changing needs to coordinating moving to a more appropriate setting, our caring staff will be with you and your family every step of the way.

Certainly! Your apartment at The Springs is your home; we hope you will furnish your new home with your favorite belongings so you are comfortable and happy here. We will be glad to provide a list of ideal bed and chair styles and other suggestions that promote safety and ease of use.

Yes. The State of South Carolina has established health criteria for residents of assisted living communities. Before moving a new resident into The Springs, we will need a physician’s evaluation that indicates an assisted living environment is appropriate.

Once a resident has moved in, our staff will provide monthly health monitoring of vital signs as well as daily monitoring of health concerns. Our CaraSyst technology also allows staff to monitor any changes in routine care needs.

Yes. The Springs offers not only a specially designed neighborhood for those with dementia or memory challenges, but our Friends for Life program also promotes a predictable and engaging routine throughout the day to meet each resident’s specific and changing needs. Residents who need more assistance with daily activities and who have increased confusion and other issues related to dementia are typically more comfortable in this setting with more one-on-one attention and activities especially designed for those with cognitive impairments.

We have a have a well-trained staff who are current in both CPR and First Aid. Our caregivers also receive special dementia training, and they participate in disaster drills so they are comfortable handling any crisis as well as they perform their daily care responsibilities.

For assisted living, we maintain a ratio of 1 staff member for every 8 residents during the prime waking hours of 6:30 a.m. until 9:00 p.m. At night when care needs are less frequent, we maintain a ratio of 1 caregiver for every 15-17 residents (between 9:00 p.m. and 6:30 a.m.). Our memory care neighborhood also boasts a dedicated memory care manager plus weekend activities staff and a higher staff-to-resident ratio (1 to 8). Caregivers are always available to meet resident needs 24 hours a day.

Of course! We have a thorough knowledge of the physicians in the Simpsonville area and can usually assist in finding a doctor for residents who do not have a local doctor. We have an in-house physician option as well.

The Springs has contracted with Legacy Healthcare Services to provide on-site therapy services for our residents who may need physical, occupational, and/or speech therapy on an outpatient basis. Our resident care director will assist in coordinating these services, and we can also assist in arranging for home health care, private duty care, or hospice care for residents. Legacy is well-integrated in our community and assists in a large number of activities such as the Walking Club and Memory Challenge activities.

In our independent living cottages, residents may have pets as long as the resident is able to care for the pet appropriately.

Our assisted living and memory care neighborhood residents are not allowed to keep pets in their apartments; however, we do host a monthly pet therapy program where pets visit our residents. Family members may bring pets to visit a resident at any time.

ets visit our residents. Family members may bring pets to visit a resident at any time.

The Springs uses a state-of-the-art electronic medication administration record (MAR) system to assist staff in checking the identity of the resident, the medication order, and the dosage instructions. This system allows us to manage and reconcile thousands of prescriptions a day in a safe manner that ensures the right medication is given to the right person in the right way. Because guidelines require us to have medications packaged in a certain way and because we are using an electronic MAR for safety, we usually ask residents to order prescriptions through our contracted pharmacy so we can be assured the medications are packaged appropriately for dispensing. Most local pharmacies don’t have the packaging service or the electronic management system. We do make an exception for our veterans to continue to use the Veterans Administration pharmacy services.

Part of keeping our residents safe and healthy involves ensuring that the right medication in the right dosage is taken at the right time and in an appropriate manner (with or without food, for instance). Our trained medical technicians make medication management easy for our residents. If, however, a resident wishes to self-administer medications, our staff must have a physician’s order on file, and the resident must pass a routine safety test that lets us know he or she is able to take medications independently. Additionally, medications must be kept in a double lock box in the resident’s apartment.

All employees must undergo a State of South Carolina SLED screen, an FBI screen, as well as a drug screen prior to employment with The Springs.

We do provide transportation when residents need to visit a local physician’s office on scheduled days and times. We do ask that appointments be coordinated with the community staff in advance so proper arrangements can be made. Our in-house physician may also save our residents the stress of arranging for transportation to see a doctor.

Our menus change every day and from meal to meal, and all our menus are approved by a licensed dietitian to ensure nutritious, well-balanced meals. Snacks are also provided to complement daily menus.

We love to have volunteers, including family members, at The Springs! Volunteers help us with entertainment and worship programs as well as other scheduled activities. The Springs has a long history of community involvement with groups coming in for piano concerts, sing-alongs, and worship. Please contact us if you’re interested in becoming a volunteer!

We are committed to a full and engaging lifestyle within our community and as part of the Simpsonville community. At The Springs, we have three full-time activities and engagement staff who coordinate daily activities and special events for our residents. We have dedicated activity staff for our Friends for Life neighborhood plus two staff who work with our assisted living and independent residents to provide varied activities and outings seven days a week. For those who find large social settings overwhelming, we also offer smaller group and individual activities. Engagement through web-based technology is also a favorite among our residents. Through our use of programs such as It’s Never Too Late, we offer a wide array of activities from memory games to karaoke to history tours to educational programming—virtually anything of interest to a resident. We encourage residents to participate in activities they personally enjoy. We publish a monthly activities calendar and post daily both a schedule of activities and trivia on our wide-screen electronic message boards. Typical activities include trips to downtown restaurants and area parks, games, arts, drama, reading room book clubs, exercise, and so much more.

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